Reference no: EM13348794

QUESTION 1

(a) List down and explain 2 main and distinct strategies you would adopt to settle a given conflict in your organisation

(b) Name and explain clearly 2 positive and 2 negative aspects/outcomes of team work

QUESTION 2

Using the model for communication process as a base, explain how people reading or hearing the same message can disagree on its meaning

QUESTION 3

Answer briefly to any three of the following-

(a)Discuss how effective business communication is linked to personal career success

(b) Explain the value of nonverbal communication

(c) Outline the stages of listening and the ways of becoming an effective listener

(d) Outline the three communication challenges that influence the ways in which business people communicate

(e) Describe the nature of formal and informal communication channels

QUESTION 4

Answer briefly to any three of the following-

（a）为什么给您的报告进行有效的视觉介绍很重要？

(b) What purpose(s) do visual aids serve in business documents?

(c) Why is it important to link each visual aid to a message?

(d) What are the characteristics of a good title?

（e）描述使用表而不是文本呈现统计数据的好处？

QUESTION 5

有效聆听的障碍是什么？讨论为什么这些会对交流产生影响。您可以使用具体示例来支持答案