信息资源管理和IT治理：
Information is a vital resource for an organization and needs to be managed carefully. IT has largely contributed to the effective use of information and its impact can be seen in all spheres of life. In order to understand the impact of IT on an organization, the organization must be viewed as a socio-technical system the basic components of which would be people, task, technology, culture, and structure. In order to improve an organization's performance, managers must bring about changes in one or more of these components. They also need to understand the relationships among these independent components.
因此，信息资源管理（IRM）已成为所有经理的主要责任，而与他们执行的组织职能无关。因此，应将数据，计算机硬件和软件以及信息系统人员视为每位业务经理必须管理的宝贵资源。
We look at various aspects of IT management. A major obstacle which most IT managers face from within the organization is resistance to change. The chapter deals with the need for managers to plan structural and procedural changes in the organization. The security and ethical challenges posed by the use of IT in business is also discussed. The chapter also takes a look at business continuity planning and IT governance.
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